You can see how UX is really a component of CX, and each plays an important role in the overall success of a program, the reputation of your brand, and customers’ loyalty to your brand. Failures in either area lead to a bad customer experience overall… + read more
MILLIONS of British workers are baffled by office jargon – One in five has admitted to sitting through an entire meeting without knowing what on… + read more
Designers are narcissists, programmers are nerds, and whoever wears a tie must be a jerk. Designers, programmers and business people love to hate each other. That’s why we keep them… + read more
In the second quarter of 2014 alone, retail e-commerce sales in the United States reached an estimated £ 46.93 ($75) billion… + read more
